Behavioural Theory
Central to the theory of behaviourism is a critique of the
assumption rationality that underlines the neoclassical view. It introduces the
idea of bounded rationality which accepts that firms cannot have perfect
knowledge. Thus a decisions with bounded rationality arrives at an option that
satisfies knowable criteria.
This is similar to Simon’s theory of satisficing, which
states that people make decisions which are satisfactory due to their consistency
with norms or ‘rules of thumb’.
Behavioural theory is similar to managerial theory in that
the both believe the firm has multiple objectives driven by different factors.
The Behavioural Theory views the firm as a coalition, made of members who have
different or even competing interests. For the coalition to survive, compromise
must be reached through a bargaining process, which is the heart of the
decision making of the firm.
The choice of options, for survival of the coalition must be
based as much as possible on achieving the range of satisfactory outcomes
defined by the different members. Maximisation does not enter the picture. Each
of these objectives might only be achieved at the expense of another.
The theory suggests that organisational slack is necessary
to solve that conflicts that arise form competing objectives. While
organisational slack may seem like inefficiency, it may be required to achieve
multiple objectives.
That this slack exists is clear, although what is less
apparent is that it works in the way behavioural theory suggests. The impact of
behavioural theory has been modest due to its failure to generate clear cut
predictions and prescriptions, and it does not lend itself to mathematics.
Stakeholder Theory
Stakeholder theory is similar to behaviourism in that in
focuses on the interests of all the participants in the firm. It differs in
that it does not adopt concepts such as bounded rationality and is instead more
about politics and ethics.
It argues that a firm will perform better by being concerned
with the interests of all its stakeholders, rather than just its shareholders.
Stakeholders include all those working in the firm and others such as
suppliers, customers, creditors, government, local community and shareholders.
Because stakeholders see themselves as part of a team their
closer association with the firm results in more personal benefit for the
performance of the firm and will so put in more effort. They will also be
reluctant to let down other members of the team.
A major difficulty that arises in testing this theory is
that it is difficult to determine what constitutes a stakeholder firm. For example, a shareholder firm considers all
the interests of the stakeholders, but only as a means to an end of maximising
profit. Moschandreas states that stakeholding behaviour is expected to lead to enhanced
competitive advantage through behaviour which is inclusive and socially
efficient. This leads to the short-term objective of maximisation of profit and
its fair distribution among stakeholders and the long-term objective of
stability and corporate viability. Blair argues that institutional reforms are
necessary for stakeholders to invest in firm specific assets.
A critique of this view rests on what is meant by fair
distribution of surplus. What is missing from the Stakeholder view, according
to O’Sullivan is the relationship between firm specificity and innovation.
Whether stakeholding should be left to the market or
regulated by the government is unclear. With the increase in globalisation and
thus the fragmentation of stakeholding groups, it is unlikely that firms will
adopt this practice on a voluntary basis. Thus it is up to the government to
impose it upon them, should they feel it necessary.
Co-operative Game
Theory
A firm can serve as a nexus for co-operative relationships
between the employees and the shareholders which makes possible the optimal
redistribution of risk as well as the efficient collective use of skills,
knowledge and funds.
The behaviour of the firm on the market emerges from this
nexus; this behaviour is a co-operative game solution called the organizational
equilibrium. This coalition view disregards other potential players unless they
can be influential. Co-operating firms can stand to gain much more from each
other as this theory does not believe firms operate in a zero sum world.
This theory is particularly useful for analysing potential
partners prior to entering negotiations and for obtaining a stable and reasonable
share of the intended partnership.
Transaction Cost
Theory
This theory states that firms exist to minimize transaction
costs. Transaction costs are those incurred in enforcing property rights,
locating trading partners and actually carrying out a transaction. If property
rights over a good cannot be established, then this theory is not appropriate.
While originally a rather minor field of Industrial
economics, in recent times it has become considerably important, mainly due to
the work of Coase who criticised the tendency of economists to ignore the
institutional arrangements which govern the process of exchange.
Where transactions between individuals would be too
difficult, firms emerge to perform this co-ordination and thus obviate these
transaction costs by internalising them.
Williamson focuses on bounded rationality and opportunism.
Opportunism relates to how people will respond to conflicts, given the
existence of bounded rationality. They will behave opportunistically if they
act in their self interests. Bounded rationality is a cognitive condition while
opportunism is a behavioural condition. Without opportunism, the transaction
would not take place on the market. But bounded rationality is a precondition to
opportunism and so both are likely to give rise to internalisation.
He also referenced asset specificity which refers to assets
specific to particular transactions. This is the critical condition which
favours hierarchies over markets. For asset specification, assets involved in
the transaction are not freely available for other use. This results in a need for continuity, which
only increases as the asset gets more specific and makes it more likely that
internal governance will replace market governance.
There is criticism of the transaction cost theory due to its
neglect of the use of knowledge. Many have called the theory that of the
adaptive firm, not of the innovative firm.
Evolutionary Theory of
the Firm
For evolutionary theorists, the basic unit of analysis is
the firm itself and its specific physical and human assets. The features of the
firm they focus on are strategy, structure and organisational capabilities,
which refer to a firms spare managerial capacity arising from indivisibilities
or different rates of growth of the various aspects of the firm.
Organisational routines are the building blocks of these
capabilities. There are learned routines in each of the various functional
areas of the organisation and even more importantly, in the co-ordination of
these functions. Organisational theory sees routine as the genetic code of the
firm.
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